Shipping Policy

Self pick up will be ready within 10 minutes - 2 hours depending on how much merchandise you have purchased. Shipping will take up to 1 -14 days to arrive at your location. You can view your order under your account and check the status of any order you placed by clicking " My Orders" located in your account or feel free to call us so we can check on the status of the order for you. 

 

Multiple Shipping Addresses:

 

We only ship to the shipping address provided & cannot ship to multiple addresses. If you would like your order shipped to various addresses, please place one order for each shipping address.

 

Returns/Exchanges:

 

ALL WHOLESALE ORDERS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.

 

Returned Mail:

 

If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.

 

Lost/Damaged by Post Office:

 

We are not responsible for any errors made by the Post Office. However, if your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international orders), please contact us & we will provide directions on how to file a claim with the USPS.

 

Damaged Items/Order Errors:

 

Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, due to human error, order mistakes are possible. For these reasons, it is important to open & inspect your items as soon as you receive them.

 

Please notify us within 5 business days of receiving your package if there is anything wrong with your order. We cannot honor changes outside of the time frames, as stated within our policies.

 

Damaged Replacements:

 

Once we have been notified of any damaged items you have received, we will work with you to get them corrected. Please note: we cannot extend any discounts. You should decide to sell damaged items at a discount.